Commitment to Operational Excellence and Delivering Exceptional Service
In today’s era, you need to consistently meet customer expectations, especially when you’re in the services industry. To achieve this consistently, as an organization, a significant amount of effort, commitment, and investment in technology and process maturity is required on a regular basis. What is Operational Excellence? Operational Excellence focuses on exceeding customer expectations by […]
Streamlining Loan Onboarding and Servicing Process
When you take in new loans from originations, MSR acquisitions, or portfolio transfers, there is no such thing as a “little” discrepancy. Contradictions between loan onboarding and servicing process can cause delays, increase costs, and lengthen research cycles. So how do you manage the intake of multiple files containing between 500 and 1,500 pages per […]
What’s Making Processing Support Services Exceedingly Valuable for Non-QM Lenders in 2021?
The Mortgage Market is currently undergoing a structural change in terms of its modus operandi, borrower profile, and the rapidly changing market norms. In the wake of the ongoing COVID-19 pandemic, the current scenario appears remarkably different from what it was just a couple of years ago. While the industry has slowed down, opportunity does […]
Ways for Mortgage Lenders to Improve Closing Ratio
Over the last several months, Lenders have been having consistent loan volumes, both in fresh purchases as well as in refinance. Lenders can capitalize on these volumes to eventually increase the market share and make profits. With an increased market share, there is a need to convert loan applications to funded loans (closing ratio), which […]
How Can Title Agents Achieve Growth Without Increasing Fixed Costs
The primary task of Title agents is to ensure that property should have a defect-free title. They also need to brief the lender on valid liens and judgments related to the property vide the detailed property and tax reports on the property. The tasks of a title agent are composite and complex, starting from observation […]
Mortgage Lenders Looking to be Profitable Amid Higher Refinancing
According to the latest data published by the Mortgage Bankers Association, the refinance volumes seem to be steady for the past few weeks. Even with a few swings in interest rates, the mortgage market has remained strong right through 2021. How will this continued refinancing trend be beneficial for Banks and Mortgage Lenders? Refinance boom […]
3 Actions Title Agents Can Take to Reduce Turn Time
When it comes to selling and buying real estate, title agents do more than just process the transaction; they also work to protect both parties’ interests. Buyers want to move into their new home as soon as possible, while mortgage lenders expect the transaction to be compliant with applicable regulations. Title agents identify and correct […]
The Most Common QC Mistakes while Lenders Originate Loans
Mistakes are inevitable. But repeated mistakes become problems when we do not correct them. And they become dangerous when we refuse to acknowledge they were mistakes in the first place. This is true in every facet of life and business, and loan originations are no exception. Through discipline and quality control (QC), lenders can identify […]
How Lenders Can Stay Assured With Quality Compliant Loans
Mortgage lending is a competitive market. In recent years, the rising costs, stricter compliance requirements, and the steady increase in loan applications have led to an increase in risks. Lending involves a lot of paperwork, data processing, and verification. This needs human resources and the right tools to ensure accuracy. Mortgage lenders can end up […]
An Interview with PrivoCorp Co-Founders – Sam Verma and Mridhul Prakash
SAM VERMA RECOGNIZED AS BRONZE STEVIE® AWARD WINNER IN 2021 AMERICAN BUSINESS AWARDS® Question 1: Sam, how does it feel to be named as a winner of the Stevie Award? It is a matter of pride and humility. It is a recognition of the work we do to support our team members and mortgage industry […]